FREQUENTLY ASKED QUESTIONS
If you have questions about Runner's Relief Therapy, chances are someone else has had the same question already. Review this section for answers to common questions. These questions have been submitted by the people who uses RR.
If you do not find the answer to your question here, please contact us and we will be happy to answer it for you.
Q: Is Runner's Relief a supplement or a medication for internal usage?
A: No! Runner's Relief is for EXTERNAL use ONLY. Runner's Relief comes in two formulas: the primary method is a medicinal "Therapeutic Soak". The second is a "Poultice". Both are derived from organic herbal extracts.
Q: How many times can I use Runner's Relief Soak of 700g (24.69oz) and the 3.5 lbs Poultice?
A: Runner's Relief Poultice depends on the amount you put on the injury, typically 60-90 applications. Runner's Relief Soak 45 treatments in a container of 700g, typically if you soak your horse's leg twice daily there will be more benefits from it. You can leave the water that you have soaked the leg and reheat it making sure the water is at the recommended temperature (108F-113F.) To reheat the water, use a bucket heater to bring it to the right temperature. Note: DO NOT reheat more than twice (2 times) and DO NOT places the heater inside the bucket while the horse's leg is in the bucket.
Q: What should I do if my horse has a bowed tendon or suspensory injury?
- 1. Call your veterinarian to do an ultrasound to properly assess the injury.
- 2. Begin treatment with Runner's Relief; Soak the leg or Poultice plus sweat daily.
- 3. Refrain from all exercise for the first three to four weeks depending on how severe the injury is. Your next ultrasound will determine the time and amount of exercise your horse may have. Ask your veterinarian.
- 4. Usually you begin with hand walking daily, once the core has closed and your veterinarian will advise you that you may proceed with training, etc.
- 5. Repeat ultrasound forty to sixty days (40-60) after therapy and follow up there after to make sure the tendon is healed properly.
Low Bow : 3-4 weeks
Medium Bow: 3-8 weeks
High Bow: 90 days
Q: Can I use Runner's Relief mixed with other products?
A: NO. DO NOT mix or use Runner's Relief with ANY other product(s), particularly no DMSO or IODINE. The horse's leg must be clean of any other treatment prior to applying the Runner's Relief. The hydro boot, muck bucked or tub MUST be clean in conjunction to use of Runner's Relief.
Q: If my horse has just a bowed tendon, or pulled a suspensory ligament, can I continue training if I use Runner's Relief?
A: No, there should be NO exercise for at least three weeks, no hand walking, no turn out for first three weeks depending on severity of injury. Again, ask your veterinarian.
Q: Are there any side effect using Runner's Relief?
A: No side effects have ever been reported.
Q: How successful is Runner's Relief on suspensories or check ligament problems?
A: Outstanding! The inflammation and pain reducing qualities in Runner's Relief will help bring down swelling and soreness dramatically. Runner's Relief stimulates blood flow to aid in the healing of suspensories, check ligament, bowed tendons and other soft tissue injuries.
Q: What is the advantage of purchasing Runner's Relief?
A: Runner's Relief Therapy is unique; there is no other product that can provide an accelerated time of recovery plus 100% money back guaranteed. Runner's Relief provides valuable overall circulation, prevents scar tissue accumulation, immediate pain relief, promotes muscular relaxation, stimulates the immune system, improves range of motion, detoxifies and enhances the self-healing process.
Q: I have a horse with old bow/suspensory, does RR still help?
A: Generally, the newer the problem is, the faster the recovery will be. Runner's Relief Therapy works on both new and old injuries. Please Note: Follow instructions properly as given for the use of this therapy.
Q: Are your products guaranteed?
A: Yes. They are fully guaranteed to meet your every expectation of what quality products should be. We are proud to offer you our 100% guaranteed. If you are not satisfied, please notify us for a full refund or replacement; ultrasound before and after treatment is required. We want you to know we care and expect to live up to our standards product quality and satisfaction.
Q: Should I contact my veterinarian before using your products?
A: It is not necessary in order to use any of our products. It is recommended that there is a proper diagnosis by a qualified veterinarian prior to applying any type of therapy.
Q: How effective is Runner's Relief for hoof problems?
A: Runner's Relief promotes growth and pliability of the entire area suffering from bruised hoofs, (gravel stone) stinging feet and soreness, exhilarates hoof growth at one inch in 4-6 weeks.
Q: If I'm using the Runner's Relief Soak, how far up the leg does the hot water have to go?
A: Just above the injured area, but it is recommended that it go as high as possible for more circulation.
Q: Do you have to reheat the water during the 30 minutes the horse is standing in it?
A: Absolutely NOT! Get the temperature from 108-113F to start the treatment only! That is it. DO NOT REHEAT THE WATER WITH THE HORSE'S LEG IN THE BUCKET, OTHERWISE YOU WILL BURN THEM.
Q: The stuff you wrap the leg in after soaking is that something special? I have not seen anything like it, can you describe it exactly what is it?
A: It is a cotton pad, some people use paper towel, you can get in any tack shop, it's not special. It's just a regular cotton pad. The saran wrap, (it's that regular Saran Wrap we use in the kitchen to seal containers to put on the fridge!) Then a polo wrap is put on top of the saran wrap. They come in all colors. (You will notice that the one shown on our web site is the green)
Q: How long does the wrap have to stay on the leg after soaking?
A: The Poultice you use for 12 hours, take it off and repeat the same thing the next day. Leave one day of the week off as non treatment. For the Runner's Relief Soak, let's say you start the treatment today and you wrap your horse's leg. You leave the wrap on until the next treatment. Do the same thing every day and do not take the wrap off until the next treatment. Make sure when you wrap the leg, DO NOT MAKE IT TOO TIGHT OR TOO LOOSE.
Q: If I want to walk my horse for 30 minutes, should I do that before soaking, after soaking, opposite end of day to soaking, or does it matter?
A: Definitely before soaking. The next day when you are going to do the treatment, take the wrap off, walk him for 30 minutes, and give him a bath or anything else you need to do before soaking. Then you do the treatment. (A good time is while the horse is eating, so they keep quiet while doing the treatment).
Q: My vet says my horse has very 'upright' front legs, so she has a different shape of leg than the average racehorse. Her knees are a little bit backward, as all Friesian horses are, it's the shape of the breed. I'm telling you this in case it means RR will not work, just in case it works best for thoroughbred racehorses and not so much for 'heavier' horses.
A: It does not make any difference. Leg is leg and that's how they are shaped. We are talking about injury, and the injury will be healed if the instructions are followed. We treat all kinds of horses. In fact, we have a rehab center in the east that treats only Friesians. My recommendation to you is, if you already have an ultrasound, (if not, take one so you know the percentage of the injury to begin with) after treating your horse for 40-60 days, you should have another ultrasound done. Then you can make your own conclusions after seeing the ultrasounds.